CASE STUDY / 03

FynPro CRM.

B2B SAAS

Multi-module operations platform for corporate service providers — CRM, KYC/AML, contracts, billing, and AI workspace agent.

FynPro CRM project artwork
01 / OVERVIEW

The brief.
The build.

FynPro CRM is an end-to-end operations platform for corporate service providers — managing the full client lifecycle from lead → application → KYC/AML → contracts → licenses → invoicing, with a client portal, realtime team chat, automated reminders, and an AI workspace agent grounded in live CRM records.

02 / KEY FEATURES

Key features.

  • 01Leads CRM with kanban pipeline, assignment rules, scoring, and convert-to-client
  • 02KYC/AML compliance: templates, digital fill & signature, Dilisense PEP/sanctions screening
  • 03Contracts with multi-signer workflows, public signing links, and PDF delivery
  • 04Billing: invoices, proposals, Stripe & PayPal gateways, payment tracking, and credit notes
  • 05Client portal for invoices, contracts, KYC forms, licenses, files, and chat
  • 06OpenAI tool-calling AI chatbot for CRM search and confirm-gated actions
03 / RESULTS & IMPACT

Results & impact.

  • 01Unified sales, diligence, documents, billing, and client self-service into one workspace
  • 02Reduced compliance gaps with integrated KYC/AML screening and contract workflows
  • 03Accelerated client onboarding with public KYC/contract/invoice tokenized flows
  • 04Improved team productivity with realtime chat and AI-assisted record lookup
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